Mobile payments
Payment services are a burden to the finance industry, retailers and consumers alike. Yet, paying with cash, cheque or credit cards will soon be a thing of the past as consumers increasingly use their mobile phones. Here are some of the questions financial institutions ask us:
- How can I create market share with a mobile payment system that serves all stakeholders?
- How do I exploit the opportunities in countries with no existing payment infrastructure?
- What role will mobile payment services play in mesh-ups of mobile retail, mobile commerce, mobile social media, mobile search and mobile location based services?
- How can I anticipate mobile payments using Near Field Communication (NFC) technology?
Mobile banking
The high penetration of online banking is widely acknowledged. With this success in mind banks are looking to cash-in on the mobile opportunity. Security, privacy and back office integration need to be fulfilled in order to realize quality mobile banking. Failure is not an option, and the dependability of the technology involved is of utmost importance.
Banks ask us: How do I deal with the rapid pace of device innovation, include updates and new features while keeping pace with the high expectations of my customers and their different mobile devices?
Mobile insurance
The insurance market is challenged by a low frequency of contact with their customers, placing those actual contact moments under pressure. Mobile applications are known to create high-impact customer experiences, and can play a pivotal role in the insurance industry. By leveraging mobile apps insurance companies can speed up the claims process and save costs. Customers can use their mobile to take photos, videos, fill in digital forms and pinpoint locations. Service2Media works with insurance companies in solving challenges such as:
- How can mobile applications facilitate the insurance value chain?
- What are the best mobile concepts to assist the different categories of insurance, such as home, health, accident, sickness, travel and credit insurance?