Making accident claims support easier, immediate and more effective
Background Story: Handling claims is costly for the insurer and can be frustrating for the client. By automating the process and putting self-service at the point of the accident, Interpolis knew that they could reduce the costs, improve the efficiency of the process and improse the service they offered their clients.
Functionality: The application allows iPhone owners to make an instant damage claim, complete with an exact location reference and photographs should they have an accident. For those insured by Interpolis, their claim is automatically sent to the insurer for processing, while for those not with Interpolis, the claim is sent via email to the iPhone owner.
The new application makes submitting, handling and processing insurance claims fast and easy, without having to involve the police or completing lengthy forms. The App provides multiple support services such as directly contacting emergency services to remove your vehicle from harm’s way and notifying the police if needed.
Key Features:
- Use of geo-location and phone camera to automatically add additional information into the form
- Shows the nearest repair center for your location
- Directly sends a Damage Report with pictures and location to Interpolis
- Offers direct contact with emergency services if required
- Provides information on weather and traffic
Noteworthy: Orchestrates a number of related activities and uses geo-location and device specific features to great effect.
